FAQs about toggle clamps
MAILONG has been customizing toggle clamps for 20 years. We had all sorts of problems. Since many questions are repeated, we collect as many of them as possible and answer them. This helps new customers get to know us quickly. You may have encountered the following problems, let’s see if they can help you. Or if you don’t have the answer you want, you can contact us immediately: [email protected]
Do you have this product in stock?
Yes, as long as it is the product you see on the website, we have sufficient stock. Each product generally has an inventory ranging from 1000 to 3000, except for special products.
How long does it usually take for me to receive the goods?
It will depend on whether you are customizing the product, or buying a regular stock product. If it is a stock product, it can be dispatched within 1-2 days. If it is a customized product, it generally takes 1-2 months to ship.
What are the payment options?
We have the following payment methods:
1. Lead Time: 20 days after received 30% deposit
2. Payment: T/T, L/C at sight, Western Union
3. Free samples for one to three pieces, Freight on customers’ side
4. LCL by express, e.g: FEDEX, DHL,UPS,TNT,etc
5. FCL or LCL by ship
Can I come to China for factory inspection?
Of course, but it is better to wait until the epidemic subsides. Now we support using ZOOM for online factory inspection.
What is the MOQ for toggle clamps products?
The minimum order quantity for toggle clamps products is 50pcs. If it is a customized product, the minimum order quantity is 500pcs.
When can I receive customized samples?
It generally takes 25-30 working days to make samples, because it usually takes about 25 working days to produce molds. If you don’t use the mold to produce the sample, it may be faster, generally a week or so.
Can I negotiate the price?
Yes, we will consider the discounts based on your order quantity. But usually, our regular product prices are uniform.
Can you provide free samples?
Of course, we can provide you with free samples immediately for regular products. It may take some time if it is a custom-made product. If you need free samples, please contact us: [email protected]
How to choose a toggle clamp？
Generally, you need to tell us where the product is used and how much space is there for installation? In addition, what kind of toggle clamp structure is required so that the sales staff can easily recommend it for you.
Can you provide a 3D model of the product?
Yes, you can email us and specify which 3D model drawing of the product you need. We have 3D model drawings for each product. However, it is best used for simulated installation, and is not recommended for installation size determination.
What are the characteristics of the toggle clamps?
Installation base divided into two parts and relatively rotating, easy to install. Fast and flexible loading and clamping with stable clamping force. Adjustable compression force height suitable for different heights of door plank and frame. Safe and convenient to operate. High efficiency. Small size with strong tight force. The handle is wrapped with rubber, easy to operate. Greatly reducing operation time for processing, assembling,fixing.
How can I know my order’s production progress.
If it is a regular stock product, we can ship it within 1-2 days. If there are not enough products in stock, we will accurately inform the shipping date. If it is a customized product, we will communicate with you at every link, so that you can keep abreast of the production progress of the product.
Is it possible to order only the main part of the product?
Yes, but there may be some additional costs involved, as the product is normally produced as a set. Sold separately may require separate production of a portion of the product.
Don’t have the answer you want? Please contact us: